CLIENT DTB MANAGEMENT
- Database of clients
- Matching clients into unlimited number of groups
- Filtering and sorting clients according to given parameters
- Limited access to groups with the help of user permission
NWSL + TEMPLATES
- Database of e-mail campaigns
- Sending an e-mail with an attachment
- Sending an e-mail in HTML as well as in PLAIN format
- Timing dispatch of a campaign
- Calculation of e-mail spam score before sending a campaign
- Process of approval by an authorized person/people before sending a campaign
- Images in e-mail body (without necessary downloading of images in the delivered email)
- detailed reports about receiving and opening an email
- automatic insert of parameters of Google Analytics tracking
- extended setting for chosen recipients
- automatic delete of invalid addresses according to undelivered messages
- archive of sent NWSL
- database of campaign templates with possibilities of filtering and ordering
- automatic generation of a new template from PDF/image
- division of templates into groups
- multi templates (one version of a template for more subjects in a group)
- user permission for template groups and sending of campaigns
STATISTIC
- information about number of e-mails sent and delivered
- information about a number of e-mails opened
STATISTIC ZOOM TRACK
- detailed click tracking in an e-mail/campaign
- tracking of the links directed to external web sites
- identification of a client
- information about number of undelivered emails, refused by the server
- a possibility to send a NWL only to the clients, who clicked on the tracked link
COMPOSER
- creating your own e-mail templates from pre set blocks
- any transfers of blocks beyond the template
- easy template editing (descriptions, photos, links, etc.)
- constant visual aspect of templates
- automatic loading of data from url address (web, e-shop) into a template
PMS/CHECKOUT SYSTEM – SYNCHRONIZATION
- Connection with a reservation system (Fidelio/Hores/Opera/etc.)
- Connection with other database systems (checkout/store)
- automatic import/export of data twice a day
- synchronization with the help of .xml, .csv, .xls
AUTOCAMPAIGNS
- your own editing of automatic campaigns
- each action will cause an automatic reaction ( e.g. sending a thank-you note to a client for his/her stay or purchase 5 days after and again 10 days after it
- editing of many different reactions (e.g. a different thank-you note to corporate/B2B clients/other VIP/other end users)
- link of autocampaigns with pre-set templates
- link with other modules (e.g. Online check-in, Loyalty program etc.)
PRE STAY/POST STAY
- automatic sending of PRE and POST templates
- CZ, EN and other language versions with its own editing
- Time and day setting for sending PRE and POST reservations
- Editing of offers in PRE/POST and their terminology in different language versions
- a summary e-mail with a list of PRE/POST
POP-UP
- pop-up windows including a possibility of more pop-ups on your website
- editing of a certain page ( subpage ), where a pop-up will appear + in which language version
- setting of a time lag, after which the pop up will appear, eg. after 5 sec. , and how many times it will appear
- loading of pictures/background and a possibility of changing them whenever you want
- in a pop-up : a possibility of setting a link to another page
- in a pop-up : a possibility of setting a box for entering client’ s email
- in a pop-up : a possibility of a count down ( a count down of validity in a day/hour/minute format )
- Deal of the day – a special offer with limited validity and the highest priority in chosen language version. It automatically deactivates other pop-ups
- display according to localization (e.g. a pop-up will be displayed only in the USA)
- switching on/off
- timing of banner display
- pop-up with overlapping possibility / eject from side - left or right side
- possibility to frame the pop-up in any color
- possibility to set up background color
- register client’s e-mail into a database (membership)
- color selection for „cross“ closing the pop-up. Selection of black, white and grey
- set up of Google Analytics statistics for display and clicks.
QUESTIONNAIRE
- automatic sending of a questionnaire
- editing of questions
- history of client’s answers
- gaining of clients’ emails (automatic rewriting of temporary e-mails)
HOTEL EXTRA SERVICE
- automatic sending of offers
- editing of offers
- history of client’s orders
- gaining of clients’ email (automatic rewriting of temporary e-mails)
- order price calculation
STOP EXIT
- it shows a motivating offer with a registration form before closing a web page ( offer + email)
- email record into DTB
- automatic sending of an e-mail with an offer to a client
- editing of a promocode
- connection with booking engine including discount calculating
ONLINE CHECK-IN SERVICE
- filling in compulsory data by the client before his/her arrival
- safe communication with a client (using an on-line form)
- data record into database and export/import of data
- synchronization with PMS
LOYALTY PROGRAM
- client’s account with login and password
- overview and setting of rewards (name, description, photo, necessary points, etc.)
- automatic sending of information about current number of points
- connection with PMS/checkout system
- claiming rewards (promocode, service)
- connection of DTB with existing loyalty programme (in case of any existing loyalty programme of a client) it is not a part of a programme and is extra charged
SPF/DKIM
- setting a record for the domain for verifying the authenticity of a sender
- setting a record for the domain for verifying the authenticity of NWSL content
IMP/EXP
- collective import of clients from .xls, .csv document format
- collective export of clients to .xls, .csv document format
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